Melrose Labs

Melrose Labs, based in Edinburgh, UK, is a leading CPaaS (Communications Platform as a Service) provider dedicated to driving business success through enhanced communication with staff and customers. We offer a comprehensive suite of services – including messaging (SMS, rich messaging, chat, email), voice, video and identity solutions – designed to meet the diverse needs of modern organisations. As a cloud communication services provider, we deliver fixed-line, mobile, internet and satellite solutions across CPaaS, SaaS (Software as a Service) and UCaaS (Unified Communications as a Service) models. Our focus is on voice, messaging and video, supported by a range of APIs for both simple integrations and complex workflows. We also provide advanced services for mobile marketing, emergency notifications and cloud PBX, ensuring robust support for every communication channel. Founded by Mark Hay, the former founder, owner, CEO, and CTO of HSL Mobile, Melrose Labs continues to innovate and lead in the cloud communications industry.