Minerva is the leading brand in China delivering research, consulting and training programmes for clients who need to deliver the perfect customer experience.
Founded in Shanghai in 2004 (as JETT customer experience) we have been providing customised and creative programmes for companies who want to optimise their performance in four key areas:
- Customer satisfaction / customer retention / customer service
- Extra revenue generation
- Employee engagement and staff turnover
- Brand perception
Our clients include Apple, Disney, Mont blanc, VF Group, Ritz-Carlton, IHG, Starwood, Subway Restaurants and Virgin Atlantic Airways.
Our services include customer experience consulting, customer engagement research, service-focused training, mystery shopping, customer satisfaction surveys and team-building programmes.
Our team is currently located across Shanghai, Beijing and Hong Kong - with access to the whole of China and beyond.
Company Details
- Employees
- 1
- Founded
- -
- Address
- Unit 1601, No. 218 South Xiangyang, Road Xuhui District,china
- Industry
- Research Services
- NAICS
-
Scientific Research and Development ServicesResearch and Development in the Physical, Engineering, and Life SciencesResearch and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
- Website
- minervaandco.com
- Keywords
- Customer service training, Mystery shopping, Customer engagement consulting, Retail training, Secret shopping.
- HQ
- Shanghai
Minerva And Co. Questions
Minerva And Co.'s website is minervaandco.com
Minerva And Co.'s LinkedIn profile is https://cn.linkedin.com/company/minerva-and-co.
Minerva And Co. has
1 employees.
View email and phone details for 1
employees at Minerva And Co..
Minerva And Co.'s industry is
Research Services
Minerva And Co.'s top competitors are
Angels Den Funding,
Wordpress Vip,
Jett | Customer Experience,
Eclear | Borderfree,
Geca,
Woodseer Global Dividend Forecasting,
Optionmetrics,
Datadog,
Pernix Specialty Limited.
Minerva And Co.'s categories are Research Services
Minerva And Co.'s founding year is 2004
