Mobile Messaging Solutions, Inc (MMS) provides messaging services and infrastructure to contact centers worldwide. Our SMS messaging services debuted in 2015 and remain the messaging service of choice for cloud-based contact centers. Thousands of customer service agents communicate using our services every day.
Call center messaging (chat, notifications, interactive text)
In cooperation with major contact center vendors, mobile messaging solutions created a seamless messaging integration with the customer service desktop. Since 2015, customer service agents have been using our SMS channels to communicate with customers worldwide. Seamless integration allows agents to handle SMS/MMS messaging communications in the same workflow as voice and other channels.
Unified messaging (WhatsApp, Facebook Messenger, Twitter DM, LINE, etc.)
It’s not just about SMS text. Mobile messaging solutions employs a unified messaging platform that integrates all messaging channels into one common service API. This allows agents to communicate via multiple messaging channels within the same UI.
SMS Broadcast System
Originally built to handle mobile carrier messaging for Bell Mobility, the mobile messaging solutions SMS Broadcast System can be used by clients to send any number of messages to customers at a moment’s notice. A number of specialized features allow clients to customize message broadcasts and integrate back-end systems for automated broadcasts.
Bring your own number
Mobile messaging solutions can text-enable your existing toll-free or local number so you can use it for both voice and text. We can also provision a carrier-based short code from CSCA for higher throughput services. We also maintain the largest network of international carriers allowing us to provide 2-way connectivity to virtually every mobile phone on the planet.
Company Details
- Employees
- 7
- Founded
- -
- Address
- 745 Atlantic Avenue, Boston,ma 02111,united States
- Phone
- 857 202 3132
- sales@mms.us
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- mms.us
- Keywords
- mobile platforms, text-messaging (SMS) services, mobile infrastructure, mobile applications and services.
- HQ
- Boston, MA
Mobile Messaging Solutions, Inc. Questions
Mobile Messaging Solutions, Inc.'s helpline number is 857 202 3132
Mobile Messaging Solutions, Inc.'s website is mms.us
Mobile Messaging Solutions, Inc.'s LinkedIn profile is https://www.linkedin.com/company/mobile-messaging-solutions
Mobile Messaging Solutions, Inc. has
7 employees.
View email and phone details for 7
employees at Mobile Messaging Solutions, Inc..
Mobile Messaging Solutions, Inc.'s industry is
Telecommunications
Mobile Messaging Solutions, Inc.'s top competitors are
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Mobile Messaging Solutions, Inc.'s support email address is sales@mms.us
Mobile Messaging Solutions, Inc.'s categories are Telecommunications
Mobile Messaging Solutions, Inc.'s founding year is 2009
