MRM Support provides clients with accurate and timeous measurements through which to monitor their impact on customers' perceptions, loyalty and retention when providing a service. We develop Customer Satisfaction Monitors at interaction levels for all business units within an organisation. Our CATI methodology ensures control over sample size so that statistically relevant scores can be used as part of employees' performance measurements and incentives. Our strategy ensures market share growth via monitoring and managing Nett Promoter Scores.
Product and Price cannot provide a competitive edge alone anymore, and managing service levels has become the modern battlefield for protecting and growing market share.
Company Details
- Employees
- 17
- Founded
- -
- Address
- No 15 Northcliff Office Park, 203 Beyers Naude Drive,south Africa
- Phone
- 27 11 476 3932
- he****@****t.co.za
- Industry
- Research Services
- NAICS
-
Scientific Research and Development ServicesResearch and Development in the Physical, Engineering, and Life SciencesResearch and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
- Website
- mrmsupport.co.za
- Keywords
- Customer Satisfaction Monitors development, Employee Relationship Index development, Employee impact on customer loyalty measurements, Customer Research, Multichannel fieldwork, CATI fieldwork, CX BI platforms.
- HQ
- Northcliff, Gauteng
Mrm Support Questions
Mrm Support's helpline number is 27 11 476 3932
Mrm Support's website is mrmsupport.co.za
Mrm Support's LinkedIn profile is https://za.linkedin.com/company/mrm-support
Mrm Support has
17 employees.
View email and phone details for 17
employees at Mrm Support.
Mrm Support's industry is
Research Services
Mrm Support's top competitors are
Mrmarketing,
Hamisa Engineering And Mining,
Binkoo Accounting,
Lowdefy,
Mrm Marketing,
Wealth Builders,
Flash Precast Pty Ltd,
De Nova Consulting,
Quantum Wealth Builders,
Mrm Tech (Pty) Ltd..
Mrm Support's support email address is hello@mrmsupport.co.za
Mrm Support's categories are Research Services
Mrm Support's founding year is 1995
