Founded in 2000, NetLert specializes in performance analysis and reporting solutions for Avaya-based contact centers. Today, NetLert is uniquely positioned in the market place, providing products based on leading-edge technology to Avaya contact centers of all sizes.
NetLert call center analysis solutions have been implemented worldwide. NetLert is recognized globally for unparalleled support and customer service.
NetLert offers two web-based reporting solutions exclusively for Avaya call centers, N-Focus and N-Focus Plus for CMS.
N-Focus: For Avaya Call Centers that are not using CMS™, N-Focus provides a turnkey reporting solution:
-100% web-based reporting with unlimited Supervisor views
-15 minute installation, intuitive reporting interface is very easy to learn/use
-Real-time and unlimited historical reporting - proactive alerts identify problems quickly
N-Focus Plus: For CMS customers, N-Focus Plus provides instant web-based reporting for everyone in the call center:
-Upgrade to web-based reporting right now - no hardware or software upgrades required
-Distribute powerful web-based reports to call center managers, outsourcers, plasma/LCD screens, and mobile devices
-Deliver key performance reports to hundreds of call center personnel in seconds
Company Details
- Employees
- 3
- Founded
- -
- Address
- 20 Fall Pippin Lane,
- Phone
- 866-638-5378
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- netlert.com
- HQ
- Asheville, NC
- Competitors
- Venture Highway.
Netlert Communications, Inc. Questions
Netlert Communications, Inc.'s helpline number is 866-638-5378
Netlert Communications, Inc.'s website is netlert.com
Netlert Communications, Inc.'s LinkedIn profile is https://www.linkedin.com/company/netlert-communications-inc.
Netlert Communications, Inc. has
3 employees.
View email and phone details for 3
employees at Netlert Communications, Inc..
Netlert Communications, Inc.'s industry is
Software Development
Netlert Communications, Inc.'s top competitors are
Venture Highway.
Netlert Communications, Inc.'s categories are Software Development
Netlert Communications, Inc.'s founding year is 2000
