NGR

Hardware and Paint retailers are the best problem solvers on the planet. They solve problems for their customers and neighbors. And their focus and energy are so great in those areas that t times their own internal opportunities get pushed to the end of the line. Next Generation Retailing are the problem solvers the problem solvers. With over 100 years of hardware retailing experience we can dial in the focus in the areas of (1) People, (2) Technology, (3) Sales, (4)Merchandising, and (5)Marketing……………………. Summary of Offerings Technology 1. Epicor reports 2. Margin Master People Training 3. Leadership 4. Customer Service 5. Finance 6. Margin Management 7. Basics of retail Marketing 8. Community Events 9. Community outreach - networking 10. Philanthropy – Affinity programs 11. Digital – Social/Keyword/Email 12. Video Content – Hunter Street Films Sales Relationships 13. Everything outside the four walls 14. Follow up with several types of customers E-Commerce 15. Order Follow-Up/Touch Point 16. Cart Abandonment/Order Cancellation Call/Recovery Growth 17. Lead generation for B2B Merchandising 18. Planograms for Success 19. Store Walks and Aisle Ownership Trading posts, small family shops, retail stores, cooperatives, larger chains, big boxes, multi-national companies, omni-channel retailing, e-commerce, digital marketing, augmented reality, metaverse………….. It has gotten complicated from the early days and technology will continue to immerse the shopper in these advancements. At the core of every transaction is a relationship, a connection, a promise, and a problem solved. It is easy to lose sight of those needed relationships. And even easier to lose sight of that in a downward economic environment, a tougher labor environment, and a more competitive environment. We offer a path to sustained Growth. www.NextGen-Retail.com