ngDesk

ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application. ngDesk’s functional features like – reliable notifications, automated escalations, simple on-call scheduling and powerful ticket management, let you manage every aspect of your customer support operations in one place. Making it easy for customer support agents to collaborate and provide fast, effective and personalized support to your customers. Its fast and easy to implement and offers a user-friendly interface for all users. With ngDesk, you can simplify, centralize and automate your customer support operations from request to resolution. Visit www.signup.ngdesk.com to get started setting up your help desk, and bring your customer support into the next generation.