Northtree Support Services

Northtree Support Services a.k.a. Northtree is a fast growing Business Process Outsourcing organization focused at providing Enterprise and Consumer support services across verticals to the New, Small & Medium Business (NSMB) and Large Enterprises. We transform and run intelligent business operations, including those that are complex, and help foster growth by managing cost of operations & improving CSAT scores for our clients. Northtree brings forward a rich BPO experience from within today’s matured Business Outsourced Industry. It is the brainchild of Vikrant Rao Kallakuri, Founder & Chief Strategist, a veteran in the BPO industry, and Mehreen Bindra, Co-founder and Chief Executive, who have set up this business venture to primarily focus at keeping the outsourcing functionality simple, cost competitive and relevant for clients’ business support needs. Our Corporate HQ & Delivery Center is in prime location in South of New Delhi, an area carefully chosen that supports rich and diverse nationalities capable of handling complex skill-sets for both customer and technical support requirements coupled with robust infrastructure and IT connectivity support. Our team comprises of young dynamic professionals who have spent years in BPO industry and understand the outsourcing culture and associated business sensitivities that drive client metrics. We have the right DNA and experience of structuring diverse and innovative models of engagement, creating well defined service readiness and implementation processes enabling smooth transition of services mitigating risks by employing our Knowledge Capturing and Knowledge Transfer model, bringing you the best in class customer support and technical support experience. Key Services 1. Enterprise Support 2. Consumer Support 3. Premium Paid Support 4. Domestic BPO Support 5. Knowledge Process 6. Market Research 7. Administration Support For more, please refer our website under the link About Us