Not Another Tooling Podcast

Welcome to Not Another Tooling Podcast with Austin Pierson and Matt Malcolm. We provide strategic, real-world discussions on Enterprise Tooling, cutting the "BS" with practical advice focused on Tech, People, AND Process. Our goal: achieve quantifiable business outcomes and value by aligning tooling with business goals. We help you maximize tech value and reduce IT costs through expert advice and insights from guests. Topics include: ⚙️ Core ITIL Processes: Real-world challenges & tooling impact. 🛠️ IT Service Management (ITSM): Tools, mistakes, ROI, alignment, CMDB data use. 🗄️ Configuration Management Database (CMDB): Foundational role, data quality for business service impact. 🤖 Automation: Transform IT Operations efficiency & cost reduction. 👁️🗨️ Observability & Monitoring: Single view of service health, actionable insights. 💰 Cost Reduction & Value Realization: Proving value by linking IT to business metrics. 🧰 Tool Selection & Strategy: Considerations before buying, outcomes focus. 🧠 AI/Predictive Analytics: Real potential vs. vendor hype. ☁️ Cloud/Hybrid Cloud: Unique tooling challenges. 👥 The Human Element: People, enablement, leadership, maturity. Find announcements here. For deeper engagement, join our private LinkedIn Group (no selling). Suggest topics/guests or volunteer via comments or direct messages to Austin or Matt on LinkedIn. Your input is welcome. Thanks for listening! Tune in. Laugh. Learn.