Noverdesk

Noverdesk is transforming customer support in Africa with intelligent, scalable and multilingual AI. Our platform combines chat and voice agents, automation workflows, seamless integrations and omnichannel coverage. Our flagship agent, Nover, delivers instant, human‑like support in local languages—starting with Swahili and rapidly expanding across the continent—while handling inquiries, refunds and escalations with ease. Built for Africa, our network‑resilient architecture integrates with popular tools like M‑Pesa, and connects your business to customers wherever they already are through WhatsApp, Facebook Messenger, Instagram and more. Our platform empowers organizations to automate thousands of customer interactions simultaneously, freeing teams to focus on high‑value work and dramatically reducing operational costs. Whether you need a chat widget on your website or a voice AI agent on the phone, Noverdesk delivers omnichannel coverage out of the box. Follow us to stay updated on new language rollouts, feature releases, and practical tips for scaling your customer service with AI.