Numa Company Profile, Contacts & Intelligence

Numa Overview

Numa helps auto dealers run their stores with AI Agents. AI agents who answer every single call, rescue every missed call. AI agents who automate appointment scheduling. AI agents who flag customer heat cases. AI agents who send RO status updates. AI agents who coach service advisors. AI agents who recognize and fulfill equity trade-in opportunities. Numa is the only auto dealership AI trusted by 1000 dealers. Numa is also the only dealership AI that blends Silicon Valley DNA with Automotive DNA. Silicon Valley serial entrepreneurs, 50+ AI / Machine Learning & PhD Engineers and 150+ years combined of dealership GM experience. It’s like if Roger Penske and Steve Jobs joined forces to raise $50M from Google, Mitsui (500+ rooftops) and Tesla’s founding investor to build AI for dealerships. Numa tackles the dealership communication crisis head-on. We’ve handled 20M calls for dealers in the last year (10% appointment related). For AI newbies who show flashy demos and have few real customers, remember they can only help with up to 10% of calls. Numa handles all communications across voice, text, web. Because Numa is a shared inbox for customer comms, we give dealership leaders unprecedented visibility into communications... and the accountability that comes with it. No more wondering how many customers are behind those red blinking lights on your phones and who hasn’t responded. Numa helps dealers manage the work of their team, humans and AI together. With Numa, dealers respond faster — from 23 hrs average to under 20 min. We rescue thousands of ROs and millions of RO $ per year, per rooftop. Also, dealer service advisors love working in Numa. They learn and ramp faster and stay longer — saving dealerships countless $ in training, recruiting and lost productivity. Numa drives exceptional dealer communications which drives exceptional CSI which drives lifelong customer loyalty and repeat business. Altogether, this is the AI-native dealership movement.

Headquarters

Oakland, Ca, United States

Website

numacollection.com

Industry

Software Development

NAICS

Software Publishers

Company Email

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Numa Contact Intelligence

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Numa Workforce Composition

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