We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management. We do this through digital acquisition, customer experience, and product support, retention, advocacy and repeat purchasing campaigns. We also have a large customer collections team that specialise in positive outcomes.
Our shoulder-to-shoulder approach to planning, set-up, delivery and compliance is a unique cultural immersion model – which we track and shape tactically from start to finish. Every brand is different and we work to embed our clients unique values and build brand affiliation within our teams from the outset. We provide best-of-breed tech, but it is our focus on bringing the human experience back to digital that sets us apart. We are customer focused, nimble and have the ability to scale quickly and compliantly.
With over 3000 employees, across two sites we provide big-business know-how and small business warmth.
Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. We attract, develop and retain talented people from all backgrounds, to bring the next generation of experts into our industry. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success.
Exciting news! We're thrilled to announce that Synergy Contact Centre is now Nutun CX! As experts in sophisticated CX, we're excited to continue delivering exceptional customer experience under our fresh new name. Stay tuned as we roll out our new look and feel, and experience the Nutun factor for yourself! #NutunCX #CustomerExperience #SophisticatedCX
Company Details
- Employees
- 577
- Founded
- -
- Address
- 5 Canegate Rd, 1 Holwood Park,south Africa
- Industry
- Outsourcing And Offshoring Consulting
- Keywords
- Outsourcing, Utilities, Telecommunications, Training and Development, Customer Service, Lotto, Sales, Quality and Compliance, Back Office Solutions, Commplaint Management, Billing and Payments, Smart Meter Appointment Booking, Live Chat, Email communication, Account Reviews, PCI Controls, Debt Recovery.
- HQ
- eThekwini, KwaZulu-Natal
Synergy Contact Centre Questions
Synergy Contact Centre's website is https://synergycontactcentre.com/
Synergy Contact Centre's LinkedIn profile is https://za.linkedin.com/company/nutun-cx
Synergy Contact Centre has
577 employees.
View email and phone details for 577
employees at Synergy Contact Centre.
Synergy Contact Centre's industry is
Outsourcing and Offshoring Consulting
Synergy Contact Centre's top competitors are
Nutun,
Huntswood,
Careerbox Africa,
Ignition Group,
Talksure,
Cci Global,
Outworx Contact Centre,
Rewardsco,
Kura (Cs) Ltd,
13ten.
Synergy Contact Centre's categories are Outsourcing and Offshoring Consulting
Synergy Contact Centre's founding year is 2015
