CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients, serving as a trusted partner to leading brands from the United States, Canada, the United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries, including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities.
CCI Global’s comprehensive BPO services encompass a wide range of functions, including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success.
Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services.
CCI’s Sites Across Africa :
South Africa 🇿🇦: Durban (House 1 & 2), Canegate, Johannesburg (Sandton), Cape Town (Newlands Terrace, Stadium On Main, Umlazi)
Kenya 🇰🇪: Nairobi, (Garden City & Tatu City)
Ethiopia 🇪🇹: Addis Ababa
Rwanda 🇷🇼: Kigali
Ghana 🇬🇭: Accra
Egypt 🇪🇬: Alexandria
Botswana 🇧🇼: Coming soon!
Company Details
- Employees
- 7.71K
- Founded
- -
- Address
- 3 The High Street Umhlanga, Durban,kwazulu Natal 4000,south Africa
- Phone
- +27 (0) 31 286 1600
- en****@****a.co.za
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- cci-sa.co.za
- Keywords
- Automation, BOTS, BPO, Collections, Contact Center, CRM, CSAT, Customer Experience, Customer Service, First Call Resolution, Liveperson, NPS, Outsourcing, Customer Retention, Sales, South Africa, Technical Support, Telemarketing, Webchat, Zendesk.
- HQ
- Durban, KwaZulu Natal
Cci Global Questions
Cci Global's helpline number is +27 (0) 31 286 1600
Cci Global's website is cci-sa.co.za
Cci Global's LinkedIn profile is https://za.linkedin.com/company/cci-call-centres-pty-ltd
Cci Global has
7.71K employees.
View email and phone details for 7.71K
employees at Cci Global.
Cci Global's industry is
Telecommunications
Cci Global's top competitors are
Cci,
Synergy Contact Centre,
Talksure,
Rewardsco,
Careerbox Kenya,
Careerbox Africa,
Ignition Group,
Nutun,
Huntswood,
Outworx Contact Centre.
Cci Global's support email address is enquiries@cci-sa.co.za
Cci Global's categories are Telecommunications
Cci Global's founding year is 2006
