Sam Mcnally

Sam Mcnally Email and Phone Number

Head of Dialler Operations at CCI South Africa @ CCI South Africa
johannesburg, gauteng, south africa
Sam Mcnally's Location
Durban, KwaZulu-Natal, South Africa, South Africa
Sam Mcnally's Contact Details

Sam Mcnally work email

Sam Mcnally personal email

About Sam Mcnally

An intelligent, dynamic and successful Technical Professional, specialising in Telecommunications & Contact Centre technology. An established professional, combining a wealth of industry knowledge and infrastructure with a dynamic approach to solution delivery & profitability. A highly motivated individual, with experience in the Contact Centre, SME & Corporate environments.Specialties: Contact Centre - Avaya PDS , Altitude uCI , Davox , Melita , Amcat Telephony - Mitel , Avaya , NEC , 3Com , Cisco

Sam Mcnally's Current Company Details
CCI South Africa

Cci South Africa

View
Head of Dialler Operations at CCI South Africa
johannesburg, gauteng, south africa
Website:
cci-sa.co.za
Employees:
905
Sam Mcnally Work Experience Details
  • Cci South Africa
    Head Of Dialler Operations
    Cci South Africa Jul 2010 - Present
    Durban Area, South Africa
    Founded in 2004, Call Centre International Solutions (CCI) has grown substantially since inception. CCI is a leading service provider of outsourced customer contact centre services and specialises in the implementation and operation of outbound, inbound and blended multi-channel contact centres. We support the customer relationship management (CRM) strategies of some of the UK and USA's leading brands, primarily in the mobile, technology, telecommunications, leisure and financial industry… Show more Founded in 2004, Call Centre International Solutions (CCI) has grown substantially since inception. CCI is a leading service provider of outsourced customer contact centre services and specialises in the implementation and operation of outbound, inbound and blended multi-channel contact centres. We support the customer relationship management (CRM) strategies of some of the UK and USA's leading brands, primarily in the mobile, technology, telecommunications, leisure and financial industry sectors. CCI helps clients improve their business operations and call centre effectiveness by delivering outsourcing solutions designed to achieve sustainable business benefit. CCI has over 2000 permanent staff and a dual contact centre capacity in excess of 3000 seats (with additional growth capacity). Our multi-client service centres are situated along the North Coast of Durban in South Africa. Show less
  • Sitel Uk
    Dialler Manager, Uk
    Sitel Uk Jun 2007 - Aug 2008
  • Atc Group Plc
    National Account Manager
    Atc Group Plc Apr 2004 - Nov 2006
  • Broadsystem
    Operations Manager
    Broadsystem Jul 2002 - Aug 2003
  • Comsell
    General Manager
    Comsell Jan 2002 - Jun 2002
    6 Month Contract setting up a small outsoucred call centre
  • Lbm Solutions
    Technical Operations Manager
    Lbm Solutions Apr 2000 - Jan 2002
  • Mcintyre & King
    Operations Manager
    Mcintyre & King Apr 1999 - Apr 2000
  • Bt
    Sales Manager
    Bt Sep 1996 - Feb 2000
  • Royal Liver Assurance
    Accounts Clerk
    Royal Liver Assurance Jul 1994 - Aug 1996

Sam Mcnally Skills

Contact Centers Avaya Telephony Cisco Technologies Call Center Workforce Management Inbound Marketing Bpo Outsourcing Ivr Acd Telemarketing Service Delivery Customer Experience Call Center Development Management Operations Management Call Centers Team Leadership Business Development Crm Telecommunications Contact Center Management New Business Development

Sam Mcnally Education Details

  • Alsop High School
    Alsop High School
    Business Management

Frequently Asked Questions about Sam Mcnally

What company does Sam Mcnally work for?

Sam Mcnally works for Cci South Africa

What is Sam Mcnally's role at the current company?

Sam Mcnally's current role is Head of Dialler Operations at CCI South Africa.

What is Sam Mcnally's email address?

Sam Mcnally's email address is sa****@****ail.com

What schools did Sam Mcnally attend?

Sam Mcnally attended Alsop High School.

What skills is Sam Mcnally known for?

Sam Mcnally has skills like Contact Centers, Avaya, Telephony, Cisco Technologies, Call Center, Workforce Management, Inbound Marketing, Bpo, Outsourcing, Ivr, Acd, Telemarketing.

Who are Sam Mcnally's colleagues?

Sam Mcnally's colleagues are Florence Kimani, Sandra Londiwe Ndlovu, Siwaphiwe Ncokomani, Daisy Chepkemoi, Nombulelo Cabe, Asanda Cele, Rahma Iman.

Not the Sam Mcnally you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.