Head Of Dialler Operations
CurrentFounded in 2004, Call Centre International Solutions (CCI) has grown substantially since inception. CCI is a leading service provider of outsourced customer contact centre services and specialises in the implementation and operation of outbound, inbound and blended multi-channel contact centres. We support the customer relationship management (CRM) strategies of some of the UK and USA's leading brands, primarily in the mobile, technology, telecommunications, leisure and financial industry… Show more Founded in 2004, Call Centre International Solutions (CCI) has grown substantially since inception. CCI is a leading service provider of outsourced customer contact centre services and specialises in the implementation and operation of outbound, inbound and blended multi-channel contact centres. We support the customer relationship management (CRM) strategies of some of the UK and USA's leading brands, primarily in the mobile, technology, telecommunications, leisure and financial industry sectors. CCI helps clients improve their business operations and call centre effectiveness by delivering outsourcing solutions designed to achieve sustainable business benefit. CCI has over 2000 permanent staff and a dual contact centre capacity in excess of 3000 seats (with additional growth capacity). Our multi-client service centres are situated along the North Coast of Durban in South Africa. Show less
