Observe.Ai

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Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.

Company Details

Employees
421
Founded
-
Address
275 Shoreline Dr, Redwood City,california 94065,united States
Phone
+1 628 238 5683
Email
su****@****erve.ai
Industry
Software Development
NAICS
Software Publishers
HQ
Redwood City, California
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News

Observe Closes $156 Million Series C as Enterprises Shift to AI-Powered Observability at Scale - PR Newswire

Observe Closes $156 Million Series C as Enterprises Shift to AI-Powered Observability at Scale PR Newswire

Observe.AI Acquires Dubdub.ai, Aims to Pioneer the "Renaissance" of Voice in Customer Support - CX Today

Observe.AI Acquires Dubdub.ai, Aims to Pioneer the "Renaissance" of Voice in Customer Support CX Today

Observe Raises $156 Million in Series C - The SaaS News

Observe Raises $156 Million in Series C The SaaS News

60 Growing AI Companies & Startups (2025) - Exploding Topics

60 Growing AI Companies & Startups (2025) Exploding Topics

Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don't interrupt - VentureBeat

Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don't interrupt VentureBeat

Observe secures $156M funding boost for AI-powered observability - Network World

Observe secures $156M funding boost for AI-powered observability Network World

Observe raises $156M to accelerate enterprise shift to AI-native observability - SiliconANGLE

Observe raises $156M to accelerate enterprise shift to AI-native observability SiliconANGLE

Observing Agentic AI workloads using Amazon CloudWatch agent - Amazon Web Services

Observing Agentic AI workloads using Amazon CloudWatch agent Amazon Web Services

The Future of Observability is AI-Native, and Observe is Leading the Way - Madrona

The Future of Observability is AI-Native, and Observe is Leading the Way Madrona

AI Watch: Global regulatory tracker - European Union - White & Case LLP

AI Watch: Global regulatory tracker - European Union White & Case LLP

How Observe.AI Is Redefining The Future Of Contact Centres - Inc42

How Observe.AI Is Redefining The Future Of Contact Centres Inc42

Observe.AI launches VoiceAI agents to automate global contact centers - Outsource Accelerator

Observe.AI launches VoiceAI agents to automate global contact centers Outsource Accelerator

Observe continues to adapt to the changing world of software observability - TechCrunch

Observe continues to adapt to the changing world of software observability TechCrunch

APAC AI Watch Series | Greater China - JD Supra

APAC AI Watch Series | Greater China JD Supra

AI Breakthrough Reveals 2025 AI Breakthrough Award Winners - HIT Consultant

AI Breakthrough Reveals 2025 AI Breakthrough Award Winners HIT Consultant

Observe's latest funding round could more than double its total capital - The Business Journals

Observe's latest funding round could more than double its total capital The Business Journals

Observe Launches Frontend Observability to Connect End-User Experience with Back-End Troubleshooting - PR Newswire

Observe Launches Frontend Observability to Connect End-User Experience with Back-End Troubleshooting PR Newswire

AI Watch: Global regulatory tracker - China - White & Case LLP

AI Watch: Global regulatory tracker - China White & Case LLP

Observe.AI Acquires Dubdub.ai To Strengthen Its Voice AI Agents - Inc42

Observe.AI Acquires Dubdub.ai To Strengthen Its Voice AI Agents Inc42

AI Watch: Global regulatory tracker - United Kingdom - White & Case LLP

AI Watch: Global regulatory tracker - United Kingdom White & Case LLP

Top Workforce Engagement Management Software: The Secret to Great EX - CX Today

Top Workforce Engagement Management Software: The Secret to Great EX CX Today

Observe Introduces AI Capabilities to Troubleshoot Faster In Kubernetes Environments - PR Newswire

Observe Introduces AI Capabilities to Troubleshoot Faster In Kubernetes Environments PR Newswire

Observe.AI transforms contact centers with cutting-edge voiceAI for unmatched customer experience - CNBC TV18

Observe.AI transforms contact centers with cutting-edge voiceAI for unmatched customer experience CNBC TV18

AI reshapes how we observe the stars - Phys.org

AI reshapes how we observe the stars Phys.org

18 Use Cases for Agentic AI in Customer Experience - CX Today

18 Use Cases for Agentic AI in Customer Experience CX Today

Observe.AI Unveils AI Agents for Voice of Customer Intelligence - The Manila Times

Observe.AI Unveils AI Agents for Voice of Customer Intelligence The Manila Times

Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market - TechCrunch

Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market TechCrunch

AI for Contact Centers: Menlo’s Series C Investment in Observe.AI - Menlo Ventures

AI for Contact Centers: Menlo’s Series C Investment in Observe.AI Menlo Ventures

How will ai transform urban observing, sensing, imaging, and mapping? | npj Urban Sustainability - Nature

How will ai transform urban observing, sensing, imaging, and mapping? | npj Urban Sustainability Nature

Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite - Business Wire

Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite Business Wire

A Vision for Voice AI in Contact Centers - YourStory.com

A Vision for Voice AI in Contact Centers YourStory.com

HubSpot: ‘Observe AI Agents not as work tools, but as your colleagues’ - Techzine Global

HubSpot: ‘Observe AI Agents not as work tools, but as your colleagues’ Techzine Global

Observe Inc. Introduces AI-Powered Observability, Closes Series B Funding Of $145M - PR Newswire

Observe Inc. Introduces AI-Powered Observability, Closes Series B Funding Of $145M PR Newswire

Observe.AI Acquires ScopeAI - CX Today

Observe.AI Acquires ScopeAI CX Today

Observe AI Layoffs ‘Could Impact Partners’ Ability to Sell’ - Channel Futures

Observe AI Layoffs ‘Could Impact Partners’ Ability to Sell’ Channel Futures

AI Leaders to Watch - Bain & Company

AI Leaders to Watch Bain & Company

Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence - Business Wire

Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence Business Wire

Observe unveils AI-powered agents to speed troubleshooting - Network World

Observe unveils AI-powered agents to speed troubleshooting Network World

Observe.AI Debuts Contact Center LLM With 30 Billion Parameters and Generative AI Tools - Voicebot.ai

Observe.AI Debuts Contact Center LLM With 30 Billion Parameters and Generative AI Tools Voicebot.ai

Five Steps for How GenAI Startups Can Break into the Enterprise: Observe.AI’s Playbook - Menlo Ventures

Five Steps for How GenAI Startups Can Break into the Enterprise: Observe.AI’s Playbook Menlo Ventures

Observe.AI launches large language models for contact centers - Techzine Global

Observe.AI launches large language models for contact centers Techzine Global

Observe.AI debuts real-time AI conversational prompts for call center agents - SiliconANGLE

Observe.AI debuts real-time AI conversational prompts for call center agents SiliconANGLE

Observe, the data observability platform, raises $115M with Snowflake investing - TechCrunch

Observe, the data observability platform, raises $115M with Snowflake investing TechCrunch

Observe.ai lands $125M in funding for its intelligent call center software - SiliconANGLE

Observe.ai lands $125M in funding for its intelligent call center software SiliconANGLE

AI-powered observability tool gains a boost as Observe Inc. raises $145M - Tech Funding News

AI-powered observability tool gains a boost as Observe Inc. raises $145M Tech Funding News

Observe.AI Raises $125 Million in Series C - The SaaS News

Observe.AI Raises $125 Million in Series C The SaaS News

Meet The Startups Carving India’s Niche In The AI Space - Inc42

Meet The Startups Carving India’s Niche In The AI Space Inc42

AKVA buys 100 percent of AI feeding solutions firm Observe Technologies - SeafoodSource

AKVA buys 100 percent of AI feeding solutions firm Observe Technologies SeafoodSource

Observe.ai Raises ‘Largest-Ever’ Series C for Contact Centre AI - CX Today

Observe.ai Raises ‘Largest-Ever’ Series C for Contact Centre AI CX Today

Observe.AI Selective Redaction reduces compliance risk without losing important data - Help Net Security

Observe.AI Selective Redaction reduces compliance risk without losing important data Help Net Security

Customer Service Voice Analytics Startup Observe.AI Raises $26M in Series A Funding - Voicebot.ai

Customer Service Voice Analytics Startup Observe.AI Raises $26M in Series A Funding Voicebot.ai

Observe.ai raises $125 million from SoftBank Vision Fund, Zoom, others as it prepares for IPO - The Economic Times

Observe.ai raises $125 million from SoftBank Vision Fund, Zoom, others as it prepares for IPO The Economic Times

Observe Adds Generative AI Agents to Observability Platform - DevOps.com

Observe Adds Generative AI Agents to Observability Platform DevOps.com

The 10 Hottest AI Startups Of 2022 (So Far) - CRN Magazine

The 10 Hottest AI Startups Of 2022 (So Far) CRN Magazine

Observe.AI backer Zendesk creates fund to invest in AI startups - VCCircle

Observe.AI backer Zendesk creates fund to invest in AI startups VCCircle

Observe GenAI with IBM Instana Observability - IBM

Observe GenAI with IBM Instana Observability IBM

The 10 Hottest AI Startups Of 2023 (So Far) - CRN Magazine

The 10 Hottest AI Startups Of 2023 (So Far) CRN Magazine

Top 27 AI Startups To Watch Today - eWeek

Top 27 AI Startups To Watch Today eWeek

60 AI Upstarts Reshaping Tech: A VC’s Insider Guide To The Next Wave Of Innovation - Forbes

60 AI Upstarts Reshaping Tech: A VC’s Insider Guide To The Next Wave Of Innovation Forbes

Zoom joins Observe.ai's megafunding as it focuses on call center market - The Business Journals

Zoom joins Observe.ai's megafunding as it focuses on call center market The Business Journals

Observe.AI Acquires Conversational Analytics Startup ScopeAI - Voicebot.ai

Observe.AI Acquires Conversational Analytics Startup ScopeAI Voicebot.ai

Observe.AI raises $125mn in series C funding led by Softbank Vision Fund 2 - Business Standard

Observe.AI raises $125mn in series C funding led by Softbank Vision Fund 2 Business Standard

Mapping human activity at sea with AI - blog.google

Mapping human activity at sea with AI blog.google

Observability platform Observe raises $50M in debt, launches gen AI features - TechCrunch

Observability platform Observe raises $50M in debt, launches gen AI features TechCrunch

Why San Francisco-based voice AI platform Observe.ai found a target market first and then built a product - YourStory.com

Why San Francisco-based voice AI platform Observe.ai found a target market first and then built a product YourStory.com

Observe.AI's Chief Scientist Jithendra Vepa On How They Use AI To Train Call Centre Agents - CrazyEngineers

Observe.AI's Chief Scientist Jithendra Vepa On How They Use AI To Train Call Centre Agents CrazyEngineers

New satellite demonstrates the power of AI for Earth observation - European Space Agency

New satellite demonstrates the power of AI for Earth observation European Space Agency

Observe.AI Bags $54 Mn In Series B Round Led By Menlo Ventures - Entrepreneur

Observe.AI Bags $54 Mn In Series B Round Led By Menlo Ventures Entrepreneur

Data startup Observe launches AI 'Voyager' with new funding - San Francisco Business Times - The Business Journals

Data startup Observe launches AI 'Voyager' with new funding - San Francisco Business Times The Business Journals

GenAI Summit Forecasts Data-Centric Shift In Enterprise AI Strategies - Inc42

GenAI Summit Forecasts Data-Centric Shift In Enterprise AI Strategies Inc42

Observe.ai Raises $54 Million Series B Funding To Fuel The Next Phase Of Growth - Analytics India Magazine

Observe.ai Raises $54 Million Series B Funding To Fuel The Next Phase Of Growth Analytics India Magazine

EmployBridge Innovates Staffing With New AI Platform Launch - onlinemarketplaces.com

EmployBridge Innovates Staffing With New AI Platform Launch onlinemarketplaces.com

[Funding alert] Voice AI platform Observe.ai raises $26M in Series A round from Scale Venture Partners, Nexus, others - YourStory.com

[Funding alert] Voice AI platform Observe.ai raises $26M in Series A round from Scale Venture Partners, Nexus, others YourStory.com

Nexus-backed Observe.AI amasses $54 mn in Series B funding - VCCircle

Nexus-backed Observe.AI amasses $54 mn in Series B funding VCCircle

5 AI Prompt Optimization Services Worth Looking At - Influencer Marketing Hub

5 AI Prompt Optimization Services Worth Looking At Influencer Marketing Hub

Gartner’s Top 25 Enterprise Software Startups To Watch In 2020 - Forbes

Gartner’s Top 25 Enterprise Software Startups To Watch In 2020 Forbes

Observe.AI: Technology Must Be Used Utmostly To Strengthen Human Connections - Express Computer

Observe.AI: Technology Must Be Used Utmostly To Strengthen Human Connections Express Computer

Nexus-backed Observe.ai raises $26 million from new and returning investors - Techcircle

Nexus-backed Observe.ai raises $26 million from new and returning investors Techcircle

Microsoft Teams Together Mode Gets Release Date, Stares Down Zoom - Channel Futures

Microsoft Teams Together Mode Gets Release Date, Stares Down Zoom Channel Futures

Nexus Venture Partners leads Series A round in Observe.ai - VCCircle

Nexus Venture Partners leads Series A round in Observe.ai VCCircle

Observe.AI, provider of AI solutions to call centre agents, raises $26 mn - Business Standard

Observe.AI, provider of AI solutions to call centre agents, raises $26 mn Business Standard

Observe.AI helps call centre agents perform job better without any pause - Business Standard

Observe.AI helps call centre agents perform job better without any pause Business Standard

Weekly rundown: Swiggy invests in Rapido, SoftBank backs Observe.ai - Business Today

Weekly rundown: Swiggy invests in Rapido, SoftBank backs Observe.ai Business Today

OBSERVE.AI (WORKFORCE PLATFORM) SWAPNIL JAIN, CEO & CO- FOUNDER JITHENDRA VEPA, CTO & CO- FOUNDER - PressReader

OBSERVE.AI (WORKFORCE PLATFORM) SWAPNIL JAIN, CEO & CO- FOUNDER JITHENDRA VEPA, CTO & CO- FOUNDER PressReader

Top 10 Most Promising AI Startups In India 2025 - inventiva.co.in

Top 10 Most Promising AI Startups In India 2025 inventiva.co.in

Itelbpo nears completion of specialise­d AI platform - PressReader

Itelbpo nears completion of specialise­d AI platform PressReader

Voice AI platform Observe.ai secures ₹56 crores in series A led by Nexus Venture - The Indian Wire

Voice AI platform Observe.ai secures ₹56 crores in series A led by Nexus Venture The Indian Wire

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