Open Hand Hospitality Consulting

Open Hand Hospitality is a San Francisco based company founded by Bob Mazer, who brings years of experience as a manager and beverage director at some of San Francisco's most unique and acclaimed restaurants. Bob's work begins with gaining an intimate understanding of the culture of your business. Systems, training techniques and standards of service are adapted to fit your vision. Every business is different, but the standards of kindness and taking care of those who walk through your doors are constants. The goal is to become an integrated member of your team and create positive change from within.