Oki-Toki: CC in a cloud

Oki-Toki is a software developer for call centers and contact centers. We've been helping companies build and develop CCs since 2005. Thousands of operators from around the world work with the Oki-Toki Cloud platform daily. We store and process data in the EU and US, ensuring clients have reliable communication 24/7, 365 days a year. The Oki-Toki Cloud platform is a cloud-based and in-house solution for call centers and contact centers of any size and industry. Automation in calls, chats, operator monitoring, and reports to managers are the primary purposes of our products. With the Oki-Toki Cloud service, you can solve complex tasks in your CC, such as: *Quick integration of various services in the contact center. *Generating complex reports for managers and clients. *Maintaining specialists for software servicing in the CC. *Issues with data access management and remote project management. *Technical complexity of maintaining infrastructure. The Oki-Toki team is a group of enthusiasts for process automation in commercial communications. We welcome any useful and justified idea. We don't believe the customer is always right, but we're willing to concede for a strong argument.