Olymp Consult

Olymp Consult is a boutique consulting and training firm dedicated to premium hotels, guest houses, fine dining establishments, luxury retail and the HORECA industry — for brands seeking to elevate guest and client experience into a true art of connection. Founded by Sabrina Bouras, Olymp Consult is an international consulting firm specializing in the elevation of luxury hotels, restaurants, boutiques, and premium service brands through high-impact training and operational refinement. Sabrina brings over 15 years of experience across luxury establishments in more than 5 countries on 4 continents. Our areas of expertise: ✨ Luxury Hospitality & Fine Dining ✨ Luxury Retail (fashion, fragrance, watches, automotive) ✨ Premium Service Environments (clinics, parks, law firms) ✨ High-profile events & brand activations. Our approach: - On-site audits & behavioral observation - Customized training (individual & group formats) - Operational coaching / shadowing - Creation of standards & service rituals - Full operational support for investors: from concept to execution, we accompany premium hospitality projects from A to Z. Signature training: AMBASSADOR OF EXCELLENCE ▪️ Face-to-face, phone, and digital client reception ▪️ Relational elegance & professional posture ▪️ Verbal and non-verbal communication ▪️ Personal presentation & presence ▪️ Personalized service & storytelling ▪️ Cultural sensitivity & handling delicate situations. Impact & ROI: - Increased Google & TripAdvisor ratings - Improved average spend in restaurants & suites - Greater VIP client retention - Team posture & communication consistency. Formats: ▪️ Immersive full-day ▪️ 3-day training ▪️ Multi-site program: custom pricing Long-term confidential support: upon request. "True excellence cannot be taught in manuals. It is transmitted through presence, elegance, and intentionality." Operating across: Worldwide Languages: French · English www.olympconsult.com contact@olympconsult.com