Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion.
Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation.
Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands.
*Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE
Awards & Recognitions:
- Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service, Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce)
- Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies)
- Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech)
- IAB - IAB HK Digital Awards 2023 - Merit Award
- HKRMA - Smart Retail Tech Award 2023 - Gold Award
- Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023
- HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award
Company Details
- Employees
- 144
- Founded
- -
- Address
- Unit 2201, 22/f, Exchange Tower, Kowloon Bay, Hong Kong,hong Kong
- Phone
- 85293806777
- al****@****chat.ai
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- omnichat.ai
- Keywords
- Artificial Intelligence, Marketing, eCommerce, Asia, Chatbot, Live chat, Markting Automation, Omni Channels, Facebook Messenger, Whatsapp Business API, Line, WeChat.
- HQ
- Hong Kong
Omnichat Questions
Omnichat's helpline number is 85293806777
Omnichat's website is omnichat.ai
Omnichat's LinkedIn profile is https://hk.linkedin.com/company/omnichat-easychat
Omnichat has
144 employees.
View email and phone details for 144
employees at Omnichat.
Omnichat's industry is
Software Development
Omnichat's top competitors are
Kkday,
Wati,
Shopline,
Klook,
Crescendo Lab,
Sleekflow,
Airwallex,
Omnichat,
Respond.io,
Appier.
Omnichat's support email address is alan.chan@omnichat.ai
Omnichat's categories are Software Development
Omnichat's founding year is 2017
