Omnichat

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Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service, Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce) - Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies) - Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech) - IAB - IAB HK Digital Awards 2023 - Merit Award - HKRMA - Smart Retail Tech Award 2023 - Gold Award - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023 - HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award

Company Details

Employees
144
Founded
-
Address
Unit 2201, 22/f, Exchange Tower, Kowloon Bay, Hong Kong,hong Kong
Phone
85293806777
Email
al****@****chat.ai
Industry
Software Development
NAICS
Software Publishers
HQ
Hong Kong
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News

Meta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat - Yahoo Finance

Meta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat Yahoo Finance

OmniChat Raises $9 Million in Seed Round - The SaaS News

OmniChat Raises $9 Million in Seed Round The SaaS News

Meta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat - PR Newswire

Meta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat PR Newswire

OmniChat raises $9M and launches AI sales agents for WhatsApp - LatamList

OmniChat raises $9M and launches AI sales agents for WhatsApp LatamList

Omnichat looks to bag $10m to expand footprint, unveils Agentic AI Platform - DealStreetAsia

Omnichat looks to bag $10m to expand footprint, unveils Agentic AI Platform DealStreetAsia

What’s NEXT: Omnichat’s Alan Chan on reshaping conversational commerce with AI-powered customer journeys - marketech apac

What’s NEXT: Omnichat’s Alan Chan on reshaping conversational commerce with AI-powered customer journeys marketech apac

Omnichat launches Omni AI Agent Studio, empowering businesses to take control of conversational commerce - DealStreetAsia

Omnichat launches Omni AI Agent Studio, empowering businesses to take control of conversational commerce DealStreetAsia

AI and new digital tools in practice - Architecture Today

AI and new digital tools in practice Architecture Today

Meta, Bauhaus, Lukfook Jewellery and SMCP lead WhatsApp Commerce with Omnichat - Inside Retail Asia

Meta, Bauhaus, Lukfook Jewellery and SMCP lead WhatsApp Commerce with Omnichat Inside Retail Asia

Meta, Watsons Hong Kong, Hong Kong Life and OPTICAL 88 unlocked WhatsApp potential with Omnichat - PR Newswire

Meta, Watsons Hong Kong, Hong Kong Life and OPTICAL 88 unlocked WhatsApp potential with Omnichat PR Newswire

Meta, Omnichat, and KINTO: A Winning Partnership for WhatsApp Commerce - 美通社

Meta, Omnichat, and KINTO: A Winning Partnership for WhatsApp Commerce 美通社

Meta, DCH Motors and Vita Green delve into WhatsApp marketing with Omnichat - Macau Business

Meta, DCH Motors and Vita Green delve into WhatsApp marketing with Omnichat Macau Business

Omnichat unveils AI Chatbot integrated with ChatGPT, empowering chat commerce in multiple messaging platforms - Laotian Times

Omnichat unveils AI Chatbot integrated with ChatGPT, empowering chat commerce in multiple messaging platforms Laotian Times

Omnichat Rolls Out Customer Journey Automation: Meta, Sa Sa and Vita Green join to share WhatsApp Marketing - Media OutReach Newswire

Omnichat Rolls Out Customer Journey Automation: Meta, Sa Sa and Vita Green join to share WhatsApp Marketing Media OutReach Newswire

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