Omni Professionals are global experts in contact centers.
Through Insights, we Cut Running Costs, while still increasing Revenue through Increased Quality which increases Customer Experience. By focusing on Management Enablement we create a platform for Growth & Internationalization by creating an Organization & Structure that paves the way for Digitalization & AI
WHAT WE DO.
└► Omni Strategy
Omni Professionals will test and challenge your preconceptions and ensure that your customer experience strategy is aligned with your future goals.
└► Omni Transformation
The platform is the prerequisite for growth and implementation of contact center best practices – resulting in increasing quality.
└► Omni Sourcing
We create a global contact center sourcing strategy, find the right partners, negotiate commercial terms and manage operations until you’re ready to take over.
└► Omni in 90 days
Omni Professionals’ ”turn key” contact centers, ensures an optimized setup that fulfills all of your current and future requirements. And we do it from scratch in 90 days…
HOW WE DO IT.
└► Analysis
Omni Professionals has developed an analytics model consisting of hundreds of factors and effects, that all interact with one another. We call it the contact center eco-system. By applying the model on your contact center – we create a tailored transformation program that yields results.
└► The professional advantage
Omni Professionals consists of experienced contact center professionals that get the job done. Experience from a large number of clients and verticals, as well as different regions and markets, gives us a speed of delivery with high impact, achieving the transformation program’s expected results.
We’ve worked with clients servicing 100+ countries, built and managed contact centers in 50+ locations in 20+ countries, on all relevant continents.
Company Details
- Employees
- 1
- Founded
- -
- Address
- Singga Commercial Centre, 144-151 Connaught Road West, Hong Kong,sar Hongkong Sai Ying Pun,hong Kong
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- omni-professionals.com
- Keywords
- Customer Service, Contact Center, Telesales, Sales, Telemarketing, Outsourcing, Call Center, BPO, Call Centre, Multichannel strategy, Omnichannel, Change Management, Callcenter, Kundservice, Kundtjänst, Besöksbokning.
- HQ
- Hong Kong, SAR Hongkong
Omni Professionals Questions
Omni Professionals's website is omni-professionals.com
Omni Professionals's LinkedIn profile is https://www.linkedin.com/company/omniprofessionals
Omni Professionals has
1 employees.
View email and phone details for 1
employees at Omni Professionals.
Omni Professionals's industry is
Business Consulting and Services
Omni Professionals's top competitors are
Hi Inc.,
Nova,
Chatbiz,
Halofina,
Omniprofessional,
Carenow Indonesia,
베스핀글로벌 Bespin Global,
Barcelona & Partners,
Stafbook (Yc W22),
Frontier Ai.
Omni Professionals's categories are Business Consulting and Services
Omni Professionals's founding year is 2016
