On Call Central replaces a medical call center with an advanced, automated on call platform that produces end-to-end documentation of all patient-provider phone interactions, including permanent audio of all calls. We process millions of calls annually for healthcare organizations of every size, and we do so at a fraction of the cost of a live call center.
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ON CALL CENTRAL FEATURES:
-Cloud Based & Fully Automated
Our servers pick up the phone instantly and eliminate operator error. You get to set your call schedule and determine how providers are notified. The system automatically follows up with providers to ensure they receive urgent messages.
-iOS and Android Apps
Convenient iOS and Android applications allow you to retrieve messages, return calls, manage your call schedule, and set how you want to be notified, all from your mobile device.
-Transcription
A recently introduced a new transcription feature allows providers to read their messages on their personalized web interface and mobile application.
-Simple Call Schedule Management
A drag/drop interface lets you set call schedules months in advance. Create a weekly template, and then drag providers onto the correct time slot. Create one time exceptions to accommodate last minute changes.
-Protect Provider Privacy
When providers return patient calls, On Call Central replaces the provider’s caller ID with your practice’s caller ID. No need to block caller ID each time you return a patient’s call.
-Permanent Documentation & Call Recording
On Call Central automatically maintains permanent recordings of all patient messages. We log every message, every notification to a provider, and every call back.
-Flat Rate Pricing
A single flat rate per provider. No long term contracts and you can cancel at any time.
Company Details
- Employees
- 5
- Founded
- -
- Address
- 2216 Dixie Highway, Suite 201,
- Phone
- 18555662255
- su****@****ral.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- oncallcentral.com
- Keywords
- Healthcare, Information Technology, Medical Practice, Computer Software, Answering Service, Hospital.
- HQ
- Ft. Mitchell, KY
On Call Central Questions
On Call Central's helpline number is 18555662255
On Call Central's website is oncallcentral.com
On Call Central's LinkedIn profile is https://www.linkedin.com/company/on-call-central-acumantra-solutions-inc.
On Call Central has
5 employees.
View email and phone details for 5
employees at On Call Central.
On Call Central's industry is
Software Development
On Call Central's top competitors are
Best Reception,
A Glimmer Of Hope,
Ruby,
Map Communications,
Response Bpo,
Hero Pa,
Ranger Software Group,
Vasu Ferry.
On Call Central's support email address is support@oncallcentral.com
On Call Central's categories are Software Development
On Call Central's founding year is 2008
