On Consultancy

We are a boutique consultancy specialising in Customer Experience, Digitisation and General Business Services. We are based in the UK with a focus on service delivery within Europe and Africa. We often work in the background providing expert and specialist support to Trade Investors, Private Equity and some of the most respected Advisory firms. OC operates an Associate model allowing us to more closely align resources to particular client requirements. Our Associates are carefully chosen, highly experienced Director level practioners with a team that extends to over 160 individuals based around the world. Our work is always evidenced based and backed by robust and detailed analysis. Our areas of expertise include: - Customer management strategy for Sales, Care and Digital transformation programmes - Strategic investment, service design, location evaluation and partnering strategies - Business case creation including financial, commercial and investment modelling - Operational, location, commercial and financial audits including benchmarking If you would like to know more about what we do please reach out to us on LinkedIn or via email info@onconsultancy.co.uk