On Call Select

Streamlining On-Call Management On Call Select is an advanced on-call scheduling and call-routing solution designed to integrate seamlessly with existing Contact Centre. Unlike traditional scheduling tools, we do more than just organise shifts—we ensure that calls go directly to the correct on-call person in real time, without the need for manual intervention or external lookup tables. When a caller reaches your helpdesk and selects an on-call option, our system automatically routes the call to the right person based on the live schedule, ensuring fast and accurate responses without delays. Key Features Seamless Phone System Integration – Calls are instantly directed to the correct on-call staff. Smart Scheduling & Calendar Sync – Automated shift planning with calendar invites for employees. Manager Control & API Access – Managers can edit schedules and export data for analysis. Data-Driven Insights – API-driven reporting helps optimise on-call coverage and performance. Say goodbye to missed calls, outdated schedules, and inefficient routing. With us, on-call management is smarter, faster, and fully automated.