op like operations and cyc like cycle
WFM with a process-oriented structure and a lot of operational experience.
opcycWFM was not created on a green table. The development of opcycWFM has been accompanied by experienced call center experts since day one. At opcyc, nobody imagines understanding your call centre, your operations better than you do ... but we understand the craft ... better than the others! And you can see this in opcycWFM at every point. opcycWFM can do operations!
Intelligent WFM ensures optimum circulation in the call centre.
The operational cycle in a call centre needs to be understood. Project, team, processing times, training, various skills, forecast, events, shift planning, shift staffing, production start, absences, productivity, intraday forecast, constantly changing parameters. opcycWFM intelligently supports this operating cycle in the call centre.
Imprint https://opcyc.de/opcyc/de/impressum-de
Company Details
- Employees
- 3
- Address
- Süderstraße 63, Hamburg,20097,germany
- Industry
- Software Development
- NAICS
-
Software Publishers
- Keywords
- WFM, Personaleinzatzplanung, Workforce Management, Omnichannel, Kundenservice, Callcenter, Contact Center, Schichtplanung, Zeitwirtschaft, Personalverwaltung.
- HQ
- Hamburg
Opcyc Gmbh Questions
Opcyc Gmbh's website is https://www.opcyc.de/opcyc/de/linkedin
Opcyc Gmbh's LinkedIn profile is https://de.linkedin.com/company/opcyc
Opcyc Gmbh has
3 employees.
View email and phone details for 3
employees at Opcyc Gmbh.
Opcyc Gmbh's industry is
Software Development
Opcyc Gmbh's top competitors are
Persocia Gmbh,
Mvise Ag,
Inexso Gmbh,
Concentrix,
Contarc360 Gmbh,
Datascience Show,
Customer Service & Call Center Verband Deutschland E. V. (Ccv),
Vluent Workforce Management,
Bittalent,
Onsoft Techologies Gmbh.
Opcyc Gmbh's categories are Software Development
