The Optical Consumer Complaints Service (OCCS) is a free and independent mediation service designed to assist both consumers (patients) of optical care and the professionals providing that care. Funded by the General Optical Council, the regulatory body for opticians, optometrists, and dispensing opticians, the OCCS helps resolve disputes fairly and efficiently.
Opticians and optometry practices have internal complaints procedures to address concerns raised by consumers. In most cases, issues are resolved informally. However, if a consumer and the optical practice are unable to reach a satisfactory resolution, the OCCS steps in to facilitate mediation. The goal is to help both parties find a mutually acceptable outcome, reducing stress and uncertainty.
The OCCS is operated by Nockolds, ensuring complete impartiality. Every complaint is handled fairly and efficiently, allowing both consumers and professionals to move forward with confidence.
Company Details
- Employees
- 5
- Founded
- -
- Address
- 6 Market Square, Nockolds,united Kingdom
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- HQ
- Bishops Stortford, Hertfordshire
Optical Consumer Complaints Service Questions
Optical Consumer Complaints Service's website is https://www.opticalcomplaints.co.uk/
Optical Consumer Complaints Service's LinkedIn profile is https://uk.linkedin.com/company/optical-consumer-complaints-service
Optical Consumer Complaints Service has
5 employees.
View email and phone details for 5
employees at Optical Consumer Complaints Service.
Optical Consumer Complaints Service's industry is
Business Consulting and Services
Optical Consumer Complaints Service's top competitors are
Locsu - Local Optical Committee Support Unit,
Birmingham Optical - The Optical Company,
Aston Vision Sciences Ltd,
Ophthalpreneurs®,
Eye To The Future Limited,
Thea Pharma Us,
Outsideclinic,
Vision Scotland,
Eye-Law Chambers,
British And Irish Orthoptic Society.
Optical Consumer Complaints Service's categories are Business Consulting and Services
Optical Consumer Complaints Service's founding year is 2016
