Outcome Leaders

Technology companies are searching for better ways to drive revenue and profit growth. Outcome Leaders engages globally, both face-to-face and remotely, on how to use Outcome Programs to achieve this growth. The industry has shifted to SaaS and other ‘as-a-service’ models. The resultant shift of power back to customers has forced technology companies to change. They need new ways to improve retention and increase win-rates. That’s why powerhouse companies such as Microsoft, SAP, Salesforce, Adobe and many more are adopting Outcome Programs. We focus on Outcome Programs. We offer a full range of services, from free self-paced training through online education and short engagements right through to full Outcome Programs. Before Outcome Leaders, our founder (Paul Henderson) led the Asia Pacific region for an enterprise software company. He had 200 people across nine countries supporting 800 enterprise customers. For the last five years in this role, he and his team designed and successfully ran an outcomes program across the whole region. He learnt what worked and what didn’t across diverse cultures (and have the bruises to show for it). He’s published two books on outcomes. The second, ‘The Outcome Generation’, focuses on customer outcomes. It draws on five years’ experience and one and a half years’ research. Here's the URL - goo.gl/mwT6cv. The first book, ‘The Chief Capability Officer’, focuses on developing execution capability internally. For more information, visit outcomeleaders.com or send Paul an email at pjh@outcomeleaders.com. And we love talking with people about outcomes and their Outcome Programs, so please don’t hesitate to reach out.