Pac Biz Outsourcing

We help companies deliver exceptional customer experiences. As a business grows, so does the demand for inbound call services. It takes a lot of capital as well as time to hire, train, and paying benefits for a local employee to answer calls (as well as turnover costs). Pac Biz solves this problem for companies all over the world. Pay in your currency, pay a flat monthly fee per agent, and our team works with your local team to provide a seamless launch of services. Open lines of communication with American Owners and On-site Management/Agents. -- About Us Pac Biz (short for Pacific Business Services) started as a small customer service team in Dumaguete, serving a small transportation company “Tru Cab“, started by Eric Mulvin. As the transportation company went on, the idea to pivot and invest time and focus on the high quality call center aspect arose, which proved to be wise - as shown in continued growth. Since, Pac Biz has become a customer experience leader in the transportation industry, and has expanded into other industries such as eCommerce and healthcare (HIPAA Compliant Contact Center) SUCCESS IN HELPING BUSINESSES SUCCEED Pac Biz has expanded to over 200 employees, working with over 5 countries Worldwide. We’ve developed a team and infrastructure that keeps operations running like a well-oiled machine. You’ll get the most seamless transition to utilizing outsourced agents.