PatientEase

PatientEase is a software that monitors, measures and optimizes the patient experience in a healthcare facility. Bringing best of class customer service automation techniques into healthcare facilities will both improve the facilities patient flow process and the facilities bottom line revenues. Today's patient simply waits on a series of lines as they visit a healthcare facility. No regard to the patient's time, amount of departments they must visit or the length of their visit is often given by the facility. Patient's become frustrated, line waits grow long, and the patient, staff satisfaction and billing suffers. With PatientEase, patients are directed to the shortest line wait of the departments they must see during their visit. Patients see the most departments in the shortest amount of time. Clinician utilization is at its highest point, staff, patient satisfaction and billing all increase. The net result is simple: Greater patient throughput + Greater patient satisfaction = Greater healthcare facility profits.