Leading Customer Experience and Operations outsourcing provider in emerging markets, PCCI Group has quickly emerged as a key player delivering consistent and branded customer engagement. Founded in September 2001, the Group now has several locations across Africa and employs over 2,500 of people.
We bring tailored value added solutions to our customers in the management of their customer experience with a range of capabilities in the areas of BPO contact centres, points of service and face-to-face interactions management, self-service and big data insights through our sites located in 20 locations across the globe.
PCCI Group delivers its services primarily in English, French, with + 10 languages covered and has multiple fortune 500 companies as clients including European and African leaders in telecommunications, media, BFSI, energy, retail & tourism.
PCCI Group is part of Teyliom Global Capital.
More information can be found at www.pcci-group.com
Company Details
- Employees
- 2.12K
- Founded
- -
- Address
- Dakar, Sn
- Industry
- Consumer Services
- NAICS
-
Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Website
- pcci-group.com
- Keywords
- Customer Experience, Contact center, Digital Customer Experience, Cloud, Answering Service, Phone Directory Service, CX end-to-end solutions.
- HQ
- Dakar
Pcci Group Questions
Pcci Group's website is pcci-group.com
Pcci Group's LinkedIn profile is https://sn.linkedin.com/company/pccigroup
Pcci Group has
2.12K employees.
View email and phone details for 2.12K
employees at Pcci Group.
Pcci Group's industry is
Consumer Services
Pcci Group's top competitors are
Sonatel,
Adm Value,
Majorel Africa,
Wave Mobile Money,
Emploi Dakar,
Teyliom Group,
Senegal Jobs & Opportunities,
Quality Center,
Intelcia,
Groupe Way2call.
Pcci Group's categories are Consumer Services
Pcci Group's founding year is 2001
