Peer Action

At Peer Action we work closely with small and medisum organisations in the software and professional services sectors to improve the performance of their business by maturing processes, establishing new revenue streams, positioning them to attract their ideal customers and providing the missing skill sets that are vital to their success. We deliver value through active engagement as peers in the business. We love rolling up our sleeves, getting involved to get the job done efficiently, and working in a flexible way to deliver the required level of input and support to maximise success. The challenges we help our clients address include: SALES TEAM ESTABLISHMENT: From methodology, resourcing, systems & tools to targets, account management and co-ordination with marketing and governance; VENDOR RELATIONSHIPS: Leveraging relationships and opportunities including channel programs. We have vast experience working with vendors - IBM and Microsoft; FINANCIAL EFFICIENCY: Establishing financial tools to monitor and measure the business; REVENUE STREAMS: Introducing ITIL-aligned managed services and other annuity based solutions as additional revenue streams; SERVICE DELIVERY MATURITY: Maturing service delivery practices and internal procedures; and MARKETING, BRAND & GO-TO-MARKET STRATEGIES: Developing service, product or brand go-to-market strategies, sales enablement tools, integrated multi-channel marketing campaigns and communications.