Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards

Market Research Park, United Kingdom 63 employees
Employees
63
Contacts
4
Emails
4

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards Overview

Headquarters
Park, United Kingdom
Phone Number
Available in AeroLeads
Industry
Market Research
Employees
63
Founded
2000
Company Email
Available in AeroLeads
NAICS
Marketing Research and Public Opinion Polling

About Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards

✨ Our mission is to improve customer service across the UK. ✨ At Performance in People (PiP), we take great pride in being the UK’s largest organically grown mystery shopping company. We work with world-class brands in the automotive, retail, hospitality and house building sectors, and deliver more than 5,000 mystery shops every month! 🚗🛍️🍽️🏠 We do this by providing services specifically designed to enhance both customer experience and sales performance: ✅ Mystery Shopping ✅ Customer Service Standards Consultancy ✅ CX Training & Coaching ✅ Audits ✅ Contact Centre Support Services With over 25 years of knowledge and expertise, we strive to deliver exceptional results that deliver real changes for our clients, defined through our core values: ⭐ We are a great company to work for ⭐ We get the job done ⭐ We continuously improve Through our award winning BMS® methodology and our unique in-house CX Lab, we aim to revolutionise the way companies understand and engage with their customers.

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards Contact Details

People in AeroLeads
4
With contact data
4
Email contacts
4
100.0% coverage

Performance in People | Mystery Shopping | CX Training & Coaching | Audits | Service Standards Org Chart

Sample employees and titles
Name Title Contact
Abi Mcintyre Head of Creative at Performance in People - Mystery Shopping & Customer Research
Email
Natalie Creed Corporate Services Director - Mystery Shopping - Customer Survey Research - Training & Coaching at Performance in People
Email
Jenna Murphy Client Relationship and Customer Insight Specialist
Email
James Appleton Head of Business Development
Email

Employees by Management Level

VP / Head 3 profiles
Director 3 profiles
Manager 2 profiles
Individual contributor 1 profile
Associate / junior 1 profile

Department Contact Coverage

Department Contacts Email Phone
General 1 1 1
Executive 1 1 0

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