Pharmacists' Support Service (PSS)

You can help us safeguard the mental health & well-being of the Australian pharmacy profession by making a donation to the Pharmacists' Support Service today. More here: https://linktr.ee/pharmacistssupportservice Donate now - https://www.givenow.com.au/pharmacistssupportservice The Pharmacists’ Support Service (PSS) works on the principle of pharmacists supporting pharmacists. The service - established in 1995 - provides a listening ear over the telephone to pharmacists, pharmacy interns & students. We also receive calls from family, friends, colleagues & pharmacy staff who are concerned about a pharmacist. The volunteers who take the calls are all pharmacists & are trained in the crisis model of telephone counselling to support their colleagues. Training & support for the volunteers is provided by psychologists. Callers are able to remain anonymous to enhance confidentiality. The only time confidentiality would be broken is if a caller or another person is at risk of harm. The focus of the service is support, empowerment & information provision rather than advice. Volunteers are equipped with information & resources to assist with referring callers when necessary. In supporting pharmacists, PSS aims to benefit the public by ensuring that pharmacists maintain their health & well-being & so are able to provide an appropriate level of service to the Australian community. The type of issues leading pharmacists to seek support from PSS include (but are not limited to) crime related trauma, workplace & workload concerns, employment matters, substance abuse, mental health issues, suicide, ill-health, difficulties arising from professional & financial pressures, practice matters & ethical issues. A common feature is stress PSS is a charity & has been granted deductible gift recipient status (DGR) & taxation concessions by the ATO. We welcome donations from the broader pharmacy profession.