Increase your First Call Resolution rate! We deliver powerful, knowledge-infused, affordable customer service and support software, on-premise, on-demand and mobile.
PhaseWare Tracker is tightly integrated with Outlook so you can use the Outlook email client and user interface to handle email between Tracker and your customers.
PhaseWare: Incident management, ticket management, customer management, and knowledge management made easy.
Offer 24/7/365 customer support.
Go multichannel. We offer applications for self service and live chat.
Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare. PhaseWare provides simple yet sophisticated customer service and support software that grows with your business.
- Centralize information on customers, incidents, and service level agreements.
- Automate alerts and escalations according to business rules.
- Track ticket duration and time spent per ticket.
- Harness customer self-service technology.
- Expand your multichannel efforts. Interact by phone, email, chat, forums and more.
Company Details
- Employees
- 8
- Founded
- -
- Address
- 1700 Redbud Blvd,
- Phone
- 866-390-3492
- in****@****are.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- phaseware.com
- Keywords
- Customer Service Software, Customer Support Software, Help Desk Management Software, Ticketing System, Knowledge Management, Self Service Software.
- HQ
- McKinney, TX
Phaseware, Inc. Questions
Phaseware, Inc.'s helpline number is 866-390-3492
Phaseware, Inc.'s website is phaseware.com
Phaseware, Inc.'s LinkedIn profile is https://www.linkedin.com/company/phaseware-inc.
Phaseware, Inc. has
8 employees.
View email and phone details for 8
employees at Phaseware, Inc..
Phaseware, Inc.'s industry is
Software Development
Phaseware, Inc.'s top competitors are
Nexsys Technologies Llc,
Independence Environmental Services,
Hypomo,
Verizon Infinitel Communications Inc.,
Byteprox,
Alanna.ai,
Star Speaker Academy,
Bytepro Technology Limited,
Lenderfi.co,
Humacore Technologies.
Phaseware, Inc.'s support email address is info@phaseware.com
Phaseware, Inc.'s categories are Software Development
Phaseware, Inc.'s founding year is 2005
