Phoenix Medcom Inc.

Have confidence, knowing you have a service who knows the intricacies of revenue cycle management and business processes and an entire team of process experts on your side. Phoenix has more than 500 US based agents that are supporting hospital and clinic physicians across their platforms nationwide. REMOTE MEDICAL SCRIBE SERVICES Phoenix is helping bring artificial intelligence (AI) in the form of Ambient intelligence to revolutionize physician documentation. Phoenix has hundreds of skilled medical scribes using leading edge AI technology to update EMR documentation. PHOENIX PATIENT REGISTRATION AND SCHEDULING SERVICES Phoenix provides call center solutions to hospital departments, clinics, and private practices. Phoenix call centers are managing over 200,000 calls each month using proprietary computer-based protocols to insure each physicians’ patients are handled correctly every time. Phoenix has a standardized process for capture of complete and accurate demographic information. Phoenix clients have seen an improvement in the number of new patients scheduled, a reduction in no-shows and cancellations and better patient satisfaction because Phoenix staffs to the volume which means that patient calls get answered. Some clients have seen a 30-40 % increase in patient scheduling activity which translates to increase revenue for clients. PRE-CERTIFICATION AND INSURANCE VERIFICATION SERVICE Phoenix’s pre-certification and insurance-verification client specific programs manage more than 100,000 authorizations a month for their clients. Phoenix's proprietary web-based portal provides the client with real-time visibility into the entire process. Email notifications are sent so there is never a question as to the status of the request. By using Phoenix, you will be assured of rapid determination of prior authorization requirements, consistent follow-ups on submitted requests, and immediate notification of any issue with the authorization request.