Pillar Logistics

Exceptional Last Mile Delivery Solutions - Pillar Logistics provides dedicated last mile delivery solutions to retailers of big box items like home furnishings, appliances, electronics, bedding and mattresses. Although many retailers sell the same merchandise, we strive to collaborate with our customers to design and execute a last mile delivery approach unique to each customer. With our services dedicated to each customer, our customers' brand becomes the brand we embrace to ensure an exceptional in-home customer experience. Consumers care only about one delivery — their delivery. With that in mind, the fundamental approach to our services is to treat each delivery as if it’s the only delivery we are making. WHITE GLOVE DELIVERY - Personalized Experience That Wows Consumers - Dedicated and branded delivery vehicles and delivery apparel - Pre-delivery merchandise inspection, touch-up and repair - On-site management - Pre-delivery, delivery and post-delivery consumer communications - Automated routing, real-time tracking and delivery status updates - Blanket wrapped delivery inside and one-for-one movement of existing merchandise to another room - Full assembly and deluxing of merchandise - Instructional demonstration and tutorials - Clean up and removal of all packaging materials - Removal of old merchandise - Value added feedback to manufacturers and retailers regarding quality of packaging and required preparation WAREHOUSE & DISTRIBUTION - Solutions to Meet our Customers' Needs - Inbound logistics - Technology based inventory management - Store transfers and replenishment - Product inspection and testing - Assembly of merchandise - Deluxing and repair - After market services - Reverse logistics LOGISTICS MANAGEMENT - Enhancing Your Supply Chain - Capacity planning - Freight lane management - Specialized transportation services - Fleet management - Cross-dock site selection