Polaris Support Global

Polaris Support Global is a mission-driven consultancy that transforms hospice, palliative, and post-acute care through infrastructure—not just insight. We specialize in stabilizing distressed agencies, mitigating regulatory and CAP exposure, and scaling responsibly post-acquisition—anchored in our proprietary CAREFUL™ framework and ABC risk assessment model. Our leadership brings over 18 years of hands-on experience across multi-state operations, with executive oversight in hospice, palliative, and medical group domains. We bridge the gap between vision and execution through clinically grounded, financially sustainable, and compliance-aligned systems. Our Services Include: • CAREFUL Domain Implementation – Clinical, Administrative, Revenue, Efficiency, Fulfillment, Upline Leadership, Lead Generation • ABC Risk Assessment – Accreditation/Admin, Business/Finance, Clinical/Operations diagnostics to detect failure points early • Fractional Executive Leadership – Interim COO, VP Ops, and Administrator roles (site, regional, enterprise scale) • Survey & Regulatory Readiness – CMS CoPs, CHAP, ACHC, TJC preparation, ADR/TPE audit defense • CAP Mitigation & Financial Modeling – Revenue per adjusted patient, LOS distribution, patient mix compliance • QAPI & Clinical Infrastructure – IDG optimization, HQRP alignment, quality improvement dashboards • Workforce Culture Recovery – Listening Table program, burnout tracking, field NPS, retention strategy • Billing & A/R Optimization – Risk-based admissions, payer alignment, denial prevention • M&A Operational Integration – Stabilization planning, post-close leadership continuity, readiness audits Whether you're building from scratch, correcting course, or preparing for scale—Polaris delivers structure with outcomes.