At Premiere Response, we deliver exceptional, omnichannel contact center solutions, infusing your brand’s promise into every customer interaction.
We care for the customers of some of the world’s most trusted brands, reimagining and designing customer experiences that inspire and make a difference in loyalty, lifetime value, and brand affinity.
For the health and safety of our employees and their families, we transitioned to a fully remote workforce in March 2020 and continue to seamlessly serve our clients, grow our business, and find new ways to engage our teams in a collaborative culture.
We have 6 call center locations in North America with partnerships in Europe and nearshore, providing us with a global reach. We are sought after for our deep expertise in crisis and issues management and have helped brands weather all types of storms, from recalls to media events.
With our unique approach to staffing and training, we identify the right people to represent your brand and delight your customers. We are known for collaborating with clients to staff programs with professionals who provide unique expertise, from nurses to nutritionists, from skilled technicians to estheticians.
Our representatives, team leaders, and managers are 100% dedicated to a single brand, immersed in the brand's culture, and speak the brand voice to deliver an effortless service experience.
Known in the industry for our high-touch service and consultative approach, we meet customers wherever they choose to engage with your brand, whether by phone, chat, text, social media, online reviews, or self-service tools.
For more than 30 years, we have worked with major brands across multiple industries, including:
• Retail/E-commerce
• Pharmaceutical
• Member Services
• Recurring Revenue/Subscription Sales
• Apparel/Jewelry
• Personal Care/Wellness
• CPG/Food/Beverage/Wine/Spirits
• High-End Electronics/Technology
• Consumer Products
Company Details
- Employees
- 171
- Address
- 5901 West Side Ave, North Bergen,new Jersey 07047,united States
- Phone
- +1 800 364 0164
- in****@****are.com
- Industry
- Consumer Services
- NAICS
-
Other Services (except Public Administration)Religious, Grantmaking, Civic, Professional, and Similar OrganizationsSocial Advocacy OrganizationsHuman Rights OrganizationsEnvironment, Conservation and Wildlife OrganizationsOther Social Advocacy Organizations
- Website
- premiereresponse.com
- Keywords
- Specialized staffing, Adverse Event Handling, CRM Implementation, Customized Strategies and Solutions, Contact Center, Customer Experience, Customer Service, Outsourced Services, Crisis & Issues Management, Recalls, Continuity Sales, Consulting, CPG, Social Media Customer Care, Omnichannel Customer Care, Virtual IVR, Call Center Services, Technical Support, Member Services, Telephony Services, Customer Chat, CRM, Data, Customer Insights, VOC, Voice of the Customer, Customer Web Support, Customer Email Support, Customer Call Center, 24/7 Support, Rapid Scale, Fully Remote, PCI 1 Compliant.
- HQ
- North Bergen, New Jersey
Premiere Response Questions
Premiere Response's helpline number is +1 800 364 0164
Premiere Response's website is premiereresponse.com
Premiere Response's LinkedIn profile is https://www.linkedin.com/company/premiere-response
Premiere Response has
171 employees.
View email and phone details for 171
employees at Premiere Response.
Premiere Response's industry is
Consumer Services
Premiere Response's top competitors are
Jym It Solutions Inc.,
Acc Premiere,
American Customer Connections Latam,
American Customer Care,
Ivoice Outsourcing Bpo,
Wiley,
Premier Nx,
Conduent,
Marseille Plus Provence Le Mag,
Eighty 8 Solutions, Inc.
Premiere Response's support email address is infoplease@americancustomercare.com
Premiere Response's categories are Consumer Services
