Privy Solutions

Privy Solutions- We are a Business Process Management company that offers cutting- edge outsourcing services in Business Operations, IT Solutions and Customer Services, powered by innovative technology, multi-channel platforms, deep market expertise and a robust team Our Services Contact Centre Services: • Voice/Non-Voice Chat Customer Services • Pre-sales & Post sales services including lead generation, sales and customer support via both voice and non-voice channels (including social media) • Customer Experience: L2 desks/complaint management, generating and capturing customer feedback (C-SAT/NPS etc.) via calling and automated workflows • Collection Services • Quality/Risk Control via transaction monitoring Legal Services • Providing legal and para-legal services including all kind of civil & criminal court litigation and also pre- litigation services (Majorly for Banking/Financial partners)