Pro One Call Centers LLC

We are a bi-lingual call center located in Monterrey, Nuevo Leon in Mexico. Our customers are health care providers, third party billing companies, and insurance companies. We support over 60 physician groups for a wide scope of patient billing related services. Our expertise in patient services and call center operations makes for a smooth transition. Our team will help with the various stages of outsourcing, such as planning, training, and workflow. When you select us, you select a partner that is aligned with your goals and your initiatives. We pride ourselves as a call center solution that provides professional, proficient, and proactive staff. Phone agents trained by healthcare professionals with years of experience in revenue cycle management and are taught to work an account to resolution to eliminate repeat calls. And our agents are held to high behavioral standards and exemplify professionalism with every interaction.