ProActive ReSolutions

From public school teacher to global pioneer in conflict transformation, John McDonald discovered a powerful truth through his groundbreaking work bridging divides between police and communities: conflict, when handled right, could transform relationships and rebuild trust. As John developed his revolutionary Community Conferencing model and founded Transformative Justice Australia (TJA), his approach caught global attention. Meanwhile, Richard Hart, an accomplished lawyer and mediator, grew frustrated with conventional approaches to workplace disputes that created temporary peace but failed to heal ongoing relationships—leaving organizations trapped in cycles of recurring conflict. Their paths converged in 1998 when Richard attended one of John's transformative training sessions. They immediately recognized their shared vision: conflict wasn't just something to be managed—it was an opportunity for genuine transformation and growth. Both had witnessed how traditional approaches fell short, with organizations struggling with disconnected strategies that treated symptoms rather than root causes. In 2000, they founded ProActive ReSolutions, bringing together six experts in conflict transformation and violence risk assessment. Their mission was clear: help organizations build truly respectful workplaces where conflict becomes a catalyst for positive change rather than a destructive force. Today, ProActive's impact spans 32 countries, partnering with global industry leaders, government agencies, and community organizations. From Google to the FBI, from Sydney University to First Nations communities, our research-based solutions have transformed how organizations prevent conflict, repair relationships, and protect their people. With over two decades of global experience, ProActive exists for one purpose: to transform workplace conflict into an opportunity for collaboration and growth.