Protalk Solutions

Protalk Solutions is a subsidiary of Eternity Solutions LLC, New York, led by professionals with 25 + years of expertise in consulting, contact center services, robotics, automation, and AI technology solutions. Our team specializes in operational expertise and process excellence throughout the customer life-cycle journey. Our hybrid services unlock business values by applying methodologies and excellence frameworks to optimize processes, drive effectiveness and rationalize costs. We deliver a broad spectrum of services to organizations globally through the offshore & onshore facilities available in India & USA. With an average leadership tenure of more than 15 years of experience in contact center management and optimization, Protalk is focused on becoming a strategic partner through artificial intelligence and technology implementation.