Puzzel WFM (previously U-WFM) provides an easy-to-use, cloud-based platform which enables forecasting and scheduling for your entire contact centre workforce. Along with many additional functions designed to increase agent retention and reduce administrative overheads. It has established real-time and historic connectors to integrate with your existing contact centre solution when run independently from the Puzzel Customer Service Platform.
Puzzel aquired U-WFM to add employee engagement and scheduling to its existing customer service technology suite.
Company Details
- Address
- 22 Tudor Street, London,england Ec4y 0,united Kingdom
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Keywords
- Workforce Management, Resource Planning, WFM, Cloud WFM, Contact Centre, Contact Center, Call Centre, Call Center, WFM SaaS, Workforce Optimisation, WFO.
- HQ
- London, England
Puzzel Wfm Questions
Puzzel Wfm's website is https://www.puzzel.com/uk/workforce-management-solution/
Puzzel Wfm's LinkedIn profile is https://uk.linkedin.com/company/puzzel-wfm
Puzzel Wfm's industry is
IT Services and IT Consulting
Puzzel Wfm's top competitors are
Salted Cx,
Puzzel,
Blue Motor Finance Ltd,
Srg Recruitment,
Amboss Technologies,
Omningage,
Thornspire Games Ltd,
Bobtrade,
Eleveo,
Wedeka Bedrijven.
Puzzel Wfm's categories are IT Services and IT Consulting
