Company

Puzzel WFM

It Services And It Consulting London, City of, United Kingdom 351 employees

Employees: 351

www.puzzel.com LinkedIn

Puzzel WFM Overview

Headquarters: London, City of, United Kingdom
Website: www.puzzel.com
Industry: It Services And It Consulting
Employees: 351
NAICS: Computer Systems Design and Related Services

Other Computer Related Services

Keywords

Workforce Management Resource Planning WFM Cloud WFM Contact Centre Contact Center Call Centre Call Center WFM SaaS Workforce Optimisation WFO

About Puzzel WFM

Puzzel WFM (previously U-WFM) provides an easy-to-use, cloud-based platform which enables forecasting and scheduling for your entire contact centre workforce. Along with many additional functions designed to increase agent retention and reduce administrative overheads. It has established real-time and historic connectors to integrate with your existing contact centre solution when run independently from the Puzzel Customer Service Platform. Puzzel aquired U-WFM to add employee engagement and scheduling to its existing customer service technology suite.