Puzzle Brains

Founded in 2016, growing from a 5-person team to nearly 180 professionals, we became the leading outsourcing provider for customer support and logistics in the U.S. auto transport market, exclusively partnering with Montway Auto Transport. Leveraging their experience at Montway in the U.S., our founders established a high-quality outsourcing hub in Shtip, North Macedonia, later expanding to Bitola in 2021. With our growth, our service portfolio also expanded beyond logistics and customer support to include dedicated teams for B2B, Carrier Compliance, Accounting, Claims, and Fraud Prevention. As a Great Place to Work (ranked 5th by Pulser/Vrabotuvanje MK), we offer a dynamic environment focused on career growth, internal advancement, and work-life balance, fostering talent, innovation, and strong partnerships.