Quality Contact Centers

QC2 is an innovative outsourcing company headquartered in Miami and with operations in Managua and most recently Bluefields, Nicaragua. We drive more sales and more customer engagement to your business with a comprehensive and personalized outsourcing solution. QC2 provides cost effective, value added marketing and contact center solutions for our clients by leveraging our experience and expertise in order to offer unmatched BPO, KPO and Marketing services. Our solutions are customized to reduce cost as well as increase productivity, sales, and brand recognition. We combine our expertise and skills with technology to deliver world-class solutions for our clients. We ensure consistent quality through strong governance and compliance to our clients' regulations and standards in all aspects of our operations. Our bilingual (English and Spanish) staff provide BPO and KPO services. A few key services that our inbound call centers include are: - Answering services - Customer services - Inbound sales - Order taking Our outbound call center services include: - Telemarketing - Appointment setting services - Lead generation - Market research surveying We are experts in designing Digital Media Marketing Strategies with our digital and creative departments based in Argentina. Our talented team of award winning professionals includes Social Media Managers, SEM/SEO Experts, Online Reputation Managers and Content Editors. Our team will create an unmatched online presence for your company or brand, that will help provide a clear and consistent message across the internet. We produce measurable results that will have a direct impact your bottom line. Outsource to us. We'll make you proud!