We are Quality Customer Services & Sales (QCSS). We remove whatever stands between you and a happy customer.
WHY QCSS?
We are front office experts helping you acquire and retain more Customers, Members, and Donors.
QCSS BY THE NUMBERS
3,000+ Clients Served Since 1991 || 10,000+ Successful Client Campaigns || 100% US-based Staff || 1,000+ Salespeople Trained || 5,000,000+ Inbound and Outbound Calling Hours || PCI Certified || WBENC-certified Women Owned Business
Your PERFORMANCE is the bottom line.
We handle your front-office support.
You handle the selling and delivering.
That’s performance.
HOW WE HELP YOU IN THE FRONT OFFICE
We help with solutions at every step in the process of connecting with your next customer.
DEVELOPMENT
Marketing Strategy
Structuring your Sales Organization
Sales Training & Coaching
Webinars & Email Marketing
OUTBOUND CALLING
Lead Generation
Inside Sales
Contract Renewals
Upselling
INBOUND CALL SUPPORT
Customer Support
Tier-1 Tech Support
Order & Payment Processing
Customer Inquiries
OUR BRAND PROMISE
We establish relationships that matter to create jobs and feed families.
QCSS is in the people business. We seek relationships that make a difference with you, as well as in your relationships with your customers, members, and donors.
Healthy relationships create jobs. Jobs feed families.
We are QCSS.
We built our company in 1991 from two moms in a living room, to a multi-million dollar company with over 200 agents and 3,000+ clients. We provide everything from multi-channel inbound customer support and outbound telesales to lead generation and sales training solutions.
When we apply our proven experienced team, processes and tech to our clients’ ambitious goals, we fill that unmet need called execution.
Front-office support execution is complex. We take that off your plate. The outcome? You get better top-line results at lower cost versus managing all this in-house.
We are a Women's Business Enterprise and WBENC-certified.
Company Details
- Employees
- 96
- Founded
- -
- Address
- 21925 Field Parkway, Suite 210,united States
- Phone
- 888-229-7046
- Industry
- Advertising Services
- NAICS
-
Marketing Consulting Services
- Website
- qcssinc.com
- Keywords
- Telemarketing, Lead Generation, Appointment Setting, Database Cleanup/Updating, Professional Answering Service, Telesales, Marketing, Sales Training, Sales Consulting, Sales Coaching.
- HQ
- Deer Park, IL
Quality Customer Service & Sales (Qcss) Questions
Quality Customer Service & Sales (Qcss)'s helpline number is 888-229-7046
Quality Customer Service & Sales (Qcss)'s website is qcssinc.com
Quality Customer Service & Sales (Qcss)'s LinkedIn profile is https://www.linkedin.com/company/qcss
Quality Customer Service & Sales (Qcss) has
96 employees.
View email and phone details for 96
employees at Quality Customer Service & Sales (Qcss).
Quality Customer Service & Sales (Qcss)'s industry is
Advertising Services
Quality Customer Service & Sales (Qcss)'s top competitors are
Salesgig,
Qcss Health,
Zeffective,
Founder Meditations,
Adbuy,
Official National Customer Service Week,
National Customer Service Association,
Colores Creative,
Enterprise Mobility,
Devyn Green.
Quality Customer Service & Sales (Qcss)'s categories are Advertising Services
Quality Customer Service & Sales (Qcss)'s founding year is 1991
