As a call based business, it’s impossible to listen to every call. Even if you could, it would be difficult to determine if someone who said, “maybe” or even “no” was worth another try. RankMiner listens to 100% of your calls and lets you know who is worth pursuing and who is not. Because RankMiner separates your agents’ and customers’ voices, we can also provide rankings for agent performance.
The key to RankMiner’s voice analytics success is the 176 (and counting) features that allow voice analytics to look beyond what people say and analyze emotional behavior and tone.
Our data scientists and machine learning experts have created industry-leading predictive models that will help you increase your revenues and decrease operating costs to generate greater profits. Currently, RankMiner is creating unique models for collection agencies, inside sales teams, call center operations and agents. With our profit-maximizing predictive models, we will tell you which customers are most likely to engage with you and which ones are not. So you can focus on those customers & prospects that matter most to your business.
Company Details
- Address
- 801 3rd Street South, Saint Petersburg,fl 33701,united States
- Industry
- Financial Services
- NAICS
-
Finance and InsuranceMonetary Authorities-Central Bank
- Website
- rankminer.com
- Keywords
- predictive voice analytics, voice, Machine Learning, Call Center, Artificial Intelligence, Big Data, Customer Experience, Customer Support, Collections Optimization, BPO, Outbound Phone Sales, Agent Attrition, Employee Engagement.
- HQ
- Saint Petersburg, FL
- Competitors
- Realife Tech, TD SYNNEX North America, POOLCORP, Catalina USA.
Rankminer Questions
Rankminer's website is rankminer.com
Rankminer's LinkedIn profile is https://www.linkedin.com/company/rank-miner
Rankminer's industry is
Financial Services
Rankminer's categories are Financial Services
