Rapport Guest Services

Rapport Guest Services

Hospitality London, City of, United Kingdom 643 employees
Employees
643
Contacts
3
Emails
3
Phones
2

Rapport Guest Services Overview

Headquarters
London, City of, United Kingdom
Website
rapport.eu.com
Industry
Hospitality
Employees
643
Founded
2012
NAICS
Traveler Accommodation
Casino Hotels
Keywords

About Rapport Guest Services

“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.” - Dirk Talsma, Managing Director Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include: - Cateys Front of House Team of the Year (five times) - Cateys People & Training award (three times) - HR Diversity Champion for the Global Diversity List - Diversity and Inclusion award for HR in Hospitality Award - People Development Award at the FSM awards Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, Australia, and New Zealand. The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. Employee engagement, personal and professional development, and career progression for our Ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join. Instagram: @rapport_guest_services Facebook: @RapportService MyGwork: Rapport

Rapport Guest Services Contact Details

People in AeroLeads
4
With contact data
3
Email contacts
3
75.0% coverage
Phone contacts
2
50.0% coverage

Rapport Guest Services Org Chart

Sample employees and titles
Name Title Contact
Tricia Layne Meeting & Events Conference Coordinator
Email
Pamela Domma Director of Hospitality Operations
Email Phone
Dirk Talsma Managing Director at Rapport Guest
Email Phone
Gary Acheson, Assoc Cipd Head of Learning & Development
View

Employees by Management Level

Manager 20 profiles
Individual contributor 9 profiles
Director 7 profiles
VP / Head 4 profiles
Associate / junior 3 profiles
Executive 2 profiles

Department Contact Coverage

Department Contacts Email Phone
General 6 5 2
Sales 5 5 1
Executive 4 4 2
IT 4 4 0
Operations 2 2 1
Healthcare 2 2 1

Rapport Guest Services Tech Stack

Engineering 3 profiles
Cloud / infrastructure 2 profiles

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