Rapport Guest Services
Hospitality
London, City of, United Kingdom
643 employees
- Employees
- 643
- Contacts
- 3
- Emails
- 3
- Phones
- 2
Rapport Guest Services Overview
- Headquarters
- London, City of, United Kingdom
- Website
- rapport.eu.com
- Industry
- Hospitality
- Employees
- 643
- Founded
- 2012
- NAICS
-
Traveler AccommodationCasino Hotels
Keywords
About Rapport Guest Services
“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.” - Dirk Talsma, Managing Director Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include: - Cateys Front of House Team of the Year (five times) - Cateys People & Training award (three times) - HR Diversity Champion for the Global Diversity List - Diversity and Inclusion award for HR in Hospitality Award - People Development Award at the FSM awards Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, Australia, and New Zealand. The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. Employee engagement, personal and professional development, and career progression for our Ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join. Instagram: @rapport_guest_services Facebook: @RapportService MyGwork: Rapport
Rapport Guest Services Contact Details
- People in AeroLeads
- 4
- With contact data
- 3
- Email contacts
- 3
- 75.0% coverage
- Phone contacts
- 2
- 50.0% coverage
Rapport Guest Services Org Chart
Sample employees and titles| Name | Title | Location | Contact |
|---|---|---|---|
| Tricia Layne | Meeting & Events Conference Coordinator | United States |
Email
|
| Pamela Domma | Director of Hospitality Operations | Chicago, Illinois, United States |
Email
Phone
|
| Dirk Talsma | Managing Director at Rapport Guest | London, England, United Kingdom |
Email
Phone
|
| Gary Acheson, Assoc Cipd | Head of Learning & Development |
View
|
Employees by Management Level
Manager
20 profiles
Individual contributor
9 profiles
Director
7 profiles
VP / Head
4 profiles
Associate / junior
3 profiles
Executive
2 profiles
Department Contact Coverage
| Department | Contacts | Phone | |
|---|---|---|---|
| General | 6 | 5 | 2 |
| Sales | 5 | 5 | 1 |
| Executive | 4 | 4 | 2 |
| IT | 4 | 4 | 0 |
| Operations | 2 | 2 | 1 |
| Healthcare | 2 | 2 | 1 |
Rapport Guest Services Tech Stack
Engineering
3 profiles
Cloud / infrastructure
2 profiles
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