RED-LINE BDC

Is your dealership struggling with lead handling and follow-up activities? Do you want to maximize your advertising dollars you’re already spending? Stop blaming your vendors and consider this: Your BDC and Internet departments speak to more customers than anyone else in your dealership, so it’s critical that you have a process in place to train and retain them. Whether you’re a single point store or a multi-franchise group with a centralized BDC we can help. Red Line BDC Training trains your BDC and Internet staff on best practices to handle your phone traffic and conduct meaningful follow-up interactions that generate more shows and most importantly, more sales. We create a system of redundancy to ensure that no opportunity is missed. We’ll help you recruit and train your people. We’ll help you understand how to manage your BDC by the day and by the hour. If you’re looking for a partner with industry experience to ensure your BDC is profitable, one that’s small enough to know your name, and where you can get the owner on the phone, then please give Red Line BDC training a call. Some of our services include: Internet Lead Process Sales Training Inbound Sales Calls Outbound Calling Lead Response Phone Training Dealership Onsite Training Reputation Management Mystery Shop Services