RED SPED

Our experienced team of employees has excellent knowledge of German and works with the highest level of professionalism in the area of customer care in order to place the messages from our clients precisely and efficiently with the customer, both in active and passive telephone conversations. Our services, therefore, include services from outbound and inbound customer service, as well as: - Inbound: Our team takes care of customer service, help desk, and order acceptance for your customers from home and abroad. If desired, we can also support you in the daily back-office routine. - Outbound: Our team takes over active new customer acquisition, customer care, decision-maker identification, lead generation, needs assessment, follow-up campaigns, address qualification, cross- and up-selling, and much more for you at home and abroad.