Red Spot Interactive

Red Spot Interactive (RSI) increases medical practice profits through its proprietary end-to-end patient engagement software. RSI provides all necessary software to communicate, acquire, and retain patients profitably, from the inception of all patient communication through its patient relationship management system (CRM) to personalized patient journey automation. A robust ROI-driven analytics platform facilitates continuous improvement in patient acquisition lifetime value and outcomes. RSI’s SAAS platform delivers value by integrating data and systems for medical practices and ASC’s referring physicians, marketing channels, contact centers, scheduling, and provider outcomes into a single proprietary data warehouse. This links all key components of the patient acquisition process into a single source of truth for optimized practice performance analytics and patient engagement automation. RSI’s software is constantly optimized by the Key Performance Indicators it manages across over $2B in annual patient charges and 3mm in patient appointments created. RSI's Solution Include: -Patient Relationship Mgt. System (CRM) improves patient communication by directly integrating phone, email, text, scheduling, and payments with your practice management system into a single screen for contact centers, patient coordinators, and front desk personnel. -Online scheduling directly into your practice management system -Appointment Reminders -Patient Journey Automation Software Automated personalized patient communication based on patient relationships is delivered through text and email for pre/post appointment and procedure education, patient recall, and general announcements. -Patient Surveys and Online Reputation Mgt. -Profit & Loss (ROI) Reporting By Referring Provider, Marketing Channel, Provider, Location and more regarding the entire patient acquisition and retention journey #patientengagement #medicalmarketing #medicalpracticemanagement